Booked a flight to Glasgow earlier but got an error message during booking AFTER I payed via PayPal. Called the customer service, who was really helpful and payed back my money in less than 5 minutes. Tried to book the same flight over the same site again and BAM, same mistake again. Customer Service can't be reached 5 minutes before the business hours end. Fuck that shit, you've seen the last of me CheapTickets.de .